We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
Learn to reverence night and to put away the vulgar fear of it, for, with the banishment of night from the experience of man, there vanishes as well a religious emotion, a poetic mood, which gives depth to the adventure of humanity.
It's exciting that you've got an entire season to experience 24 hours of highly dramatically charged human experience. It allows for the close inspection of minutiae in behaviour.
I don't rehearse films as much as opera or theatre. When I began directing films I thought a long rehearsal was a good idea. Experience showed me that the best performance was often left in a rehearsal room.
But very often in politics we have the experience called up from my father when someone was trying to help him in the campaign: I can take care of my enemies, may the Good Lord save me from my friends.
There can be no knowledge without emotion. We may be aware of a truth, yet until we have felt its force, it is not ours. To the cognition of the brain must be added the experience of the soul.
