If you're a musician or actor, you know that if you're successful, some level of fame goes along with that. You're prepared. But how often does that happen to a programmer?
I think then, when we started receiving the first of the user feedback, feedback from people that I had not specifically told about it, but had spread from friend to friend and then they were giving us feedback.
Bertelsmann understood our vision when they first invested in us... They still believe in that vision.
I think it's pretty obvious to most people that Napster is not media specific, but I could see a system like Napster evolving into something that allows users to locate and retrieve different types of data other than just MP3s or audio files.