I am interested in getting people to use the healthcare system at the right time, getting them to see the doctor early enough, before a small health problem turns serious.
What you really remember at the beginning was that you have to throw a budget together. We made some terrible mistakes at the beginning in my own budget that took us at least a year to catch up on.
We have to mainstream everybody. No matter what their circumstances when they were growing up. Part of that is knowing that after they're finished with school, everybody in this country gets up and goes to work.
But for me, it is when a student has died. I find the death of a young person the most difficult and painful of times. To explain it to other young people, to see a bright future snuffed out, is just awful. I am haunted by those deaths.
Every year, I am reminded of the kids who aren't in the freshman class and aren't graduating. I remember every single one of them. That is the worst of times for me, to see the future snuffed out.
I bring other constituencies - I also have ties to minority communities. And obviously, to the world of world-class research universities. So I can bring some constituencies that I'm used to working with.
I have always hired people of different ages. Young people and older people. People in their 70s and in their 20s. People who are fully capable of talking back to me.
I have to admit, in January and February I was in an absolute fuzz. I had no one on board. It wasn't that I didn't know what I was doing, but we didn't have all the pieces put together.